FAQ’s

Why should I use Scoop’s Pet Care?

Scoop’s Pet Care offers a wide variety of services for many different types of animals. We pride ourselves on being reliable, trustworthy, loving, and flexible, providing both pets and owners with the best service possible. We are also certified in Pet First Aid and CPR by the American Red Cross. We make it our goal to provide your pet with a safe, healthy, balanced, and of course, happy life!

Yes, we make every effort to have the same person walk or visit your pet every day. In our experience, pets respond very well to consistency. Your pet will quickly form a lasting bond of trust, love, and respect with their special caretaker at Scoops Pet Care. We do have other employees available as back up in the event that your usual caretaker is unavailable due to illness or time off.

Yes, we will always leave you a detailed note after every visit, or stay. The note will include the date and time of the service, as well as other insight into your pet’s service. You can also feel free to check in with us via phone, text, or email if you are concerned about your pet in your absence.

Yes, Scoop’s Pet Care is fully insured and bonded. Our general liability insurance protects your pet, and the bond protects you and your home. We are also members of the National Association of Professional Pet Sitters and Pet Sitters International.

Scoop’s Pet Care was founded in August of 2007, and owner, Sandy Jones, has almost 20 years of professional pet care experience. She is joined by her daughter creating a team of conscientious and dedicated pet care providers. Scoop’s Pet Care has looked after dogs, cats, birds, fish, rabbits, and reptiles of all shapes and sizes, and hope to care for your special animal companion.

Yes, we feature customer testimonials on our website, and have company review pages on Google+, Facebook, and Yelp.com. We can also provide additional references upon request.

We offer a variety of services. Please visit our Services page to view detailed descriptions of every service we offer, and the options within each service type.

Yes, we can visit your dog, cat or small animal as many per day as you choose.  When multiple visits are needed, we ask that you give us at least a 2-hour timeframe in which the visit can take place.

Yes, we make it a priority to be flexible, and provide the services that are best for both you and your pet. You can change your pet’s services according to his/her development and maturity, or even the time of the year and weather conditions. We can also adjust the time and frequency of services to match a switch in work responsibilities or a rotating schedule.

Yes, we like to meet pets and their owners before starting service, but it is not mandatory to schedule services. In-person meetings give everyone an opportunity to get acquainted, and discuss the specific needs of your pet. It also gives us an opportunity to review our policies and procedures with the client, so they understand how we operate, and what to expect from us as pet care providers.

Yes, we require that all pets be fully vaccinated. We understand that young or “new-to-you” pets may not always be fully vaccinated before you need to start our services.

No, your pet is not required to be spayed or neutered for dog walking, or cat and small animal visits. Spaying and neutering is an important step in providing your pet with a healthy and balanced life, and can greatly improve a pet’s behavior. We encourage everyone to spay or neuter their animal companion.

Yes, we provide pet care service 365 days a year. On the following major holidays: New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas, all services must be requested in advance, as all regularly scheduled dog walks and activities are cancelled.

Pretty Bernese Mountain Dog sitting and posing for the camera
picture of black and white guinea pig in his cage